Price list for delivery
European Union/ Europe:
Purchase less than 499,99 EUR
Purchase 500,00 EUR - 1.999,99 EUR
Purchase 2.000,00 EUR - 4.999,99 EUR
Purchase over 5.000,00 EUR
Rest of the world:
Price may vary on local regulations
As our furniture is a bulky product, it is usually transported on pallets. Palletised consignments are a guarantee of safety and optimal price. Furniture is usually transported in vehicles equipped with lifts. The driver transports the furniture on a trolley to the door of the house or the door of a staircase in a block of flats.
In the case of large business orders, we organise individual transport, fully tailored to the customer's needs.
The shipping cost includes transport of the products and insurance. We are constantly working to optimise it.
At Eye on Design, we work directly with manufacturers to offer our customers the best quality furniture and accessories.
In the case of customised products, the lead time can take from 2 to 16 weeks. This is agreed with the customer in each case and confirmed when the order is placed.
Estimated delivery time by courier (DHL, DPD, FedEx, UPS) is 48h. This time may vary depending on the country you choose.
Each of our customers (both individual and business customers) may return the purchased (undamaged and unused) goods within 30 days from the day on which they took possession of the purchased item (delivery of the order).
To comply with the withdrawal period, it is sufficient to send information on the exercise of the right of withdrawal before the expiry of the withdrawal period. Then, after receiving confirmation of the return registration, you must deliver the unused and undamaged goods at your own expense to the address indicated by us within 14 days.
In the event of withdrawal, we will refund all payments received, no later than 14 days from the day on which we receive the goods and establish that there are no signs of damage or use.
We will refund the payment using the same means of payment used in the original transaction, unless you have expressly agreed otherwise.
Refunds do not include customized products such as sofas, corners, benches, armchairs or other personalized products.
However, we realise that damage in transit or during production can happen. Therefore, if you receive damaged goods, please contact us by e-mail at firstname.lastname@example.org
In order to process your complaint quickly and minimize shipping costs, please provide photos of the damage.
In the case of a successful complaint, we will contact you by telephone or e-mail to arrange a convenient time for the courier company to collect the faulty goods.